FAQ

Frequently Asked Questions

Do these products really help with anxiety?

Our calming tools use drug-free methods — gentle pressure, soothing licking and sniffing, warmth and a heartbeat pulse — that help many dogs relax during storms, fireworks, travel and time alone. They are comfort and enrichment aids, not medical treatments, and results vary by dog.

How long does shipping take?

Orders are processed within 1–2 business days. Standard US delivery typically arrives in 7–12 business days. You will receive tracking by email as soon as your order ships.

What is your return policy?

We offer a 30-Day Happy-Dog Guarantee. If you are not satisfied, contact us within 30 days for a refund or replacement. See our Shipping & Returns page for details.

How do I choose the right size?

Each product page includes a sizing guide. For wraps and beds, measure your dog and pick the size that matches the chest girth or weight range listed.

Are the products safe for all dogs?

Yes — all items are non-toxic and designed for dogs of all breeds and sizes. Always supervise your dog during first use.

How can I contact you?

Email supportpawcrate@gmail.com and we'll reply within 24 hours.