Shipping & Returns

Orders are processed within 1–2 business days. You'll receive a confirmation email with tracking once your order ships.

Standard US shipping typically takes 7–12 business days from dispatch. Delivery times may vary slightly during holidays and peak seasons.

Shipping is calculated at checkout. Free shipping may apply to qualifying orders.

If you're not completely satisfied, contact us within 30 days of delivery for a refund or replacement.

Email supportpawcrate@gmail.com with your order number and reason for return. We'll guide you through the simple process.

If your item arrives damaged or incorrect, email us within 7 days with a photo and we'll make it right at no cost to you.