Shipping Information

Fast Shipping. Tracked Every Step.

We know you want your dog calm as soon as possible — so we ship fast and keep you updated.

Shipping Times

Method Estimated Delivery Cost
Standard Shipping 7–14 Business Days Free over $50 | $4.99 under
Priority Shipping 5–8 Business Days $9.99

Order Processing

Orders are processed within 1–2 business days. You’ll receive a tracking number by email within 24 hours of dispatch.

Lost or Delayed Orders

If your order hasn’t arrived within the estimated timeframe, contact us at supportpawcrate@gmail.com. If confirmed lost, we’ll send a free replacement or full refund — your choice.