Shipping Information
Fast Shipping. Tracked Every Step.
We know you want your dog calm as soon as possible — so we ship fast and keep you updated.
Shipping Times
| Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 7–14 Business Days | Free over $50 | $4.99 under |
| Priority Shipping | 5–8 Business Days | $9.99 |
Order Processing
Orders are processed within 1–2 business days. You’ll receive a tracking number by email within 24 hours of dispatch.
Lost or Delayed Orders
If your order hasn’t arrived within the estimated timeframe, contact us at supportpawcrate@gmail.com. If confirmed lost, we’ll send a free replacement or full refund — your choice.